How can Anyone be so Stupid?
August 17th 2010 21:00
Being strapped for cash one day, I asked a bookstore to put a Michael Morpurgo book on hold for me. The lady at the counter also told me that a book I was after had just arrived but was had not been placed on the shelf. She said they had just received a few hundred books so it was impossible for her to go to the store room and locate it for me. Instead, she took my name and number and said she would call me when the book was located. So far so good.
I then left and went about my daily business when, to my surprise, I got a phone call from the same lady saying she had just located the book and it was ready for me to pick up. I decided to return to the bookstore to collect it that afternoon.
This time there was a different person at the information desk. He tried several times to locate the book. At first he searched the holds section under my first name. Then he tried my last name. Still no luck. Apologising profusely, he tried to call the sales lady. There was no answer. By now, fifteen minutes had passed.
“Could she have put it under another name?” he asked me.
“No,” I said, puzzled. I explained that she had put a book on hold for me so maybe the two of them had been placed together in one bundle. At the time she served me, I had spelt out my name for her and she even pronounced it correctly so it never occurred to me she had put the books under another name.
But the gentleman was correct; it took him a good half hour but he found both books filed under a different name. He looked puzzled and showed me what the lady had written on the slip of paper.
“Is this your name?” he asked me.
I looked. My name, Queenie, was spelt U-Q-E-E-N-I-E.
At that moment, the sales lady appeared from behind me. “Sorry, I misheard you when you told me how to spell your name.”
I was too angry and frustrated to answer. I thanked the gentleman, who was still apologising for her f*ck up and paid for my book. I also decided to get the first book as well, just in case it went AWOL again.
| 91 |
| Vote |
subscribe to this blog
